The emerging business environment and therefore modern manager will increasingly focus on:
§ constant review and improvement of business processes
§ balancing vertical processes (bureacucratic silos) with horizontal business procedures which are emerging as the key to success
§ creating flexible teams with a lifespan defined by the duration of the need or priority
§ importing additional talent to project teams on a temporary basis to ensure that the correct balance of expertise and experience is available
§ dismantling any structures, procedures, rules, or agreements that limit flexibility and innovation
§ building partnerships and alliances with other organizations sharing similar missions to increase impact.
The table below provides another perspective on the workplace shifts that will continue to take place.
FROM | TOWARDS |
responsive/rigid dependence on authority trained responses/conformity replication 'stop action' controls adverse to risk regular, scheduled hours centralized isolated bureaucracy authoritative managed individuals departments/units
| adaptive/flexible independence/autonomy initiative/problem solving creativity monitoring controls calculated risk taking flexible work patterns decentralized networked cyberocracy democrative self-managed teams project teams
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